Chat / Voice Widget

Embedded AI Assistants for Web & Mobile

Your digital front desk.
Multilingual, secure, always available.

Simultaneous Multilingual Support

Support multiple languages at the same time without reloads or redirects. Conversations continue seamlessly as users speak naturally, ensuring consistent context and uninterrupted experience across languages.

Global Language Coverage

Deliver fluent conversations in Balkan languages alongside all major world languages. The system understands regional nuances and global contexts, ensuring clear, accurate communication for diverse audiences.

Real-Time Language Detection

The system detects the user’s language instantly and adapts in real time. Conversations remain natural and continuous as context is preserved without manual selection or interruptions.

Secure User Authentication

Supports authenticated user flows using single sign on and token based access, ensuring secure sessions, controlled permissions, and seamless integration with enterprise identity systems.

Privacy-First Architecture

Enforces a privacy first architecture that protects user data by design, ensuring secure handling, minimal exposure, and compliance with enterprise and public sector requirements.

Flexible Access Environments

Works seamlessly in both public and gated environments, allowing controlled access where required while maintaining a consistent and reliable user experience across all deployment contexts.

Web, Mobile, Dashboards

Deploy across web portals, mobile applications, and internal dashboards to ensure consistent access and functionality across all digital touchpoints used by customers and staff.

Fast Embedded Widget

A lightweight, low latency widget designed for quick interactions and responsive performance, enabling smooth voice and chat experiences without impacting page load or user flow.

Text and Voice Modes

Supports both text and voice interactions, automatically switching based on user preference to provide a seamless and intuitive experience across different usage contexts.

eGovernment Digital Front Doors

Create a single, intelligent entry point for citizens to access public services through voice or chat. Users can ask questions, receive guidance, and be routed to the right service without navigating complex portals.

Enterprise Self-Service Portals

Enable customers or employees to resolve requests independently through conversational interfaces. Routine inquiries are handled automatically, reducing support load while maintaining consistent and accurate responses.

Public-Facing Document Search and Q&A

Allow users to search regulations, policies, and documents using natural language. The system delivers precise answers sourced directly from approved documents, improving transparency and accessibility.

Lead Capture and Contextual Routing

Capture inbound leads through conversations and route them intelligently based on intent, context, and priority. Sales and service teams receive structured information ready for immediate follow up.

Employee-Facing Service Desks

Support internal teams with instant access to procedures, policies, and operational guidance. Employees resolve requests faster without relying on manual tickets for routine questions.

Internal AI Helpdesk and Technical Q&A

Automate Tier 1 IT and technical support by answering common issues and guiding troubleshooting steps. Complex cases are escalated with full context, reducing resolution time.

Agent Enablement for Faster Follow-Ups

Equip human agents with real time data access and action capabilities during conversations. Agents can verify information, update records, and complete tasks directly, accelerating customer follow ups and outcomes.

Get started

Build, deploy, and scale
AI agents with confidence

Integration & Deployment FAQs

What deployment options are available?

The platform can be deployed in the cloud or fully self hosted, depending on your security, compliance, and operational requirements. This flexibility allows organizations to align deployment with internal policies and infrastructure standards.

How is pricing determined?

Pricing is flexible and based on traffic volume, usage tier, and the integrations required. This ensures costs scale predictably with actual usage and operational complexity.

Can the platform run independently from the Tridan Voice Engine?

Yes. The platform can operate with the Tridan Voice Engine or function independently, allowing integration with existing systems or alternative voice infrastructures when required.

Is pricing transparent as usage grows?

Pricing is fully transparent and structured around clearly defined usage tiers and integrations. There are no hidden fees, making it easier to forecast costs as adoption scales.

Does security level affect deployment or cost?

Security and compliance requirements influence deployment architecture and infrastructure choices. These factors are accounted for upfront to ensure the solution meets organizational standards without unexpected changes later.

For who

Enterprises

Government & Public Sector

Partners & Resellers

Products

Solutions

Internal Chat Assistant

Customer Support Copilot

Website Chat

Voice & Call Agent

Back-Office Automation

Public Services Assistants

Company

Pricing