The First to Answer Wins the Viewing

Yes. The chat agent handles conversations on your website and WhatsApp, and the voice agent answers and makes phone calls. Both share the same knowledge, rules and calendar, so a lead can start in chat and finish on the phone without repeating anything. You can run either one on its own, and add the other later when you are ready.

The agents book directly into Google Calendar. They check availability first, confirm the slot with the buyer or renter and send a confirmation. Outlook is also among the supported integrations, and other scheduling systems can be connected through API tools. If your agency runs its own CRM or booking tool, we review the connection options with you on an onboarding call before launch.

Yes. The agents speak the languages you configure, with the same answers, policies and booking rules in each, on chat and on the phone. An agency that sells to buyers from several countries can offer the languages it chooses from one agent and one number. You pick the languages and the voice during setup and test each one before going live.

You do. Every conversation and every captured detail stays in your workspace and can be handed to your team through the handoff inbox. PII detection and anonymization masks personal data before it reaches an external model provider, and conversations are not used to train models. For full control, the self-hosted option runs the entire platform inside your own infrastructure.

Yes. The agents take the calls and chats your agents cannot reach while they are out showing properties, and every viewing they book lands in the same Google Calendar your team uses, so there is one schedule and no double bookings. Your agents keep handling negotiations and complex requests, and see in the handoff inbox what the AI agents booked, with the transcript of each conversation.

Only within the rules you write. You can tell the agent which other listings or services to mention, for example a similar apartment in the same area or a mortgage consultation, and when it is appropriate to offer them. The agent presents the option and records the answer; it does not pressure the prospect, invent discounts or promise anything you have not configured. Pricing questions it cannot answer go to your team.

They go to your team. The agents answer factual questions and book standard slots, but a price negotiation, an unusual request or a complaint is routed through the handoff inbox with the full transcript, so your agent or manager picks up with complete context. You decide in the instructions which situations trigger a handoff and which the agents may handle on their own.

Tridan AI has a Free plan to start, and paid plans are quoted on a call, because the price depends on your inquiry volume, whether you need chat, voice or both, the languages you configure and whether you want the self-hosted option. Book a short call and we will map your inquiry volume to a plan. The pricing page lists what each plan includes.