Done for You, Not Do-It-Yourself
Done-for-you AI agent services mean Tridan AI designs, builds, launches and tunes your chat and voice agents for you. You bring the workflows and the people who know them; we handle the knowledge base, integrations, phone numbers, escalation rules and go-live, then keep improving the agents as your business changes. No AI engineers to hire.
What are done-for-you AI agent services?
Done-for-you AI agent services are a managed engagement in which Tridan AI audits your workflows, designs the agents and their boundaries, builds and tests them on the platform, launches them with your team trained on the handoff inbox, and tunes them afterwards. Custom agent development, white-glove onboarding, AI audits and self-hosted deployment are all delivered this way.
Tell us about your workflowsWhat services does Tridan AI provide?
Four services, delivered end to end: custom agent development for chat, voice and workflow agents built around your processes; white-glove setup and onboarding covering knowledge base, integrations, phone numbers and go-live; an AI audit that maps where agents save time across support, sales and operations; and self-hosted deployment in your VPC or on-premises, including local models via Ollama.
Custom Agent Development
Chat, voice and workflow agents built on the Tridan AI platform, designed around your processes rather than a generic script.
White-Glove Setup and Onboarding
Done-for-you implementation of your chat and voice agents: knowledge base, integrations, phone numbers and go-live.
AI Audit and Consulting
We map where agents save your team time across support, sales and operations, then propose a concrete implementation plan.
Self-Hosted Deployment
The full platform installed in your VPC or on-premises, including local models via Ollama, so data never leaves your infrastructure.
How does a done-for-you engagement work?
An engagement runs in five steps: audit how calls, chats and follow-ups flow through your team today; design the agents, their boundaries and escalation rules on paper; build and test them against real scenarios from your business; launch with your team trained on the handoff inbox; then support, tune and expand as you grow.
Audit
We study how calls, chats, follow-ups and repeat questions flow through your team today.
Design
Agents, boundaries and escalation rules are agreed on paper before anything is built.
Build
Your agents are configured and tested against real scenarios from your business.
Launch
Go-live with your team trained on the handoff inbox, so escalations arrive with full context.
Support
Tuning, new scenarios and expansion as you grow; the agents improve with your business.
Should I build the agents myself or have Tridan AI do it?
Both paths run on the same platform and the same plans. Doing it yourself suits teams with time and a technical owner: you sign up, upload documents, connect tools and tune instructions from the dashboard. Done-for-you suits teams that want the outcome without learning the tooling, or that need a self-hosted deployment.
Swipe sideways to see the full table
| Do it yourself | Done-for-you | |
|---|---|---|
| Setup | You sign up, create agents and configure the widget or phone number from the dashboard | Tridan AI sets up agents, knowledge base, phone numbers and go-live for you |
| Agent training | You write the instructions and upload documents, guided by the documentation | We design instructions, boundaries and escalation rules from an audit of your workflows, then test them against real scenarios |
| Integrations | Connect Gmail, Google Calendar, Jira, Zendesk and the other integrations yourself | We connect and verify the tools your agents need, including MCP tools and telephony |
| Ongoing tuning | You review transcripts and adjust instructions as needed | Scheduled tuning, new scenarios and expansion as your business grows |
| Best for | Small teams with a technical owner and simple use cases | Teams without AI staff, regulated environments and self-hosted deployments |
Start yourself on the free plan if you have a technical owner; book a consultation when you want working agents without building them.
Who are done-for-you services for?
Done-for-you services fit three kinds of teams: businesses without an in-house AI team that want answered calls and qualified leads rather than a new discipline; regulated or data-sensitive organizations that need self-hosting with PII anonymization; and support or sales teams scaling faster than they can hire, where agents absorb the repetitive conversations.
No In-House AI Team
You want the outcome, answered calls, qualified leads and faster support, not a new discipline to hire for.
Regulated and Data-Sensitive
Self-hosted deployments with PII detection and anonymization, for teams whose data cannot leave their infrastructure.
Scaling Support and Sales
Teams drowning in calls, chats and follow-ups that agents can absorb, so people handle the conversations that matter.
Common Questions About Our Services
What is included in a done-for-you engagement?
Every engagement covers the full arc: an audit of your workflows, agent design with boundaries and escalation rules, the build and testing of the agents on the platform, launch with your team trained on the handoff inbox, and ongoing support afterwards. Knowledge base setup, integrations, phone numbers and the chat widget are part of the delivery. The exact scope is defined together on the first consultation call.
How long does it take to go live?
It depends on scope. A single agent built from a template, such as a receptionist or support deflection, can go live shortly after onboarding once your documents and tools are connected. Custom builds, multi-channel setups and self-hosted deployments are scoped individually on the consultation, and you receive a realistic timeline before anything starts. Testing against real scenarios from your business happens before any customer talks to the agent.
Do I need a specific plan for services?
No. Services run alongside the platform plans rather than replacing them: the agents we build live in your own organization on whichever plan matches your volume of chat messages, voice minutes and agents. On the consultation we look at your use cases and recommend the plan that fits; the plan documentation lists what each one includes.
Can you deploy Tridan AI in our own infrastructure?
Yes. The platform can be deployed in your VPC or on-premises, including local models via Ollama and the built-in PII detection and anonymization, so your data stays inside your environment. Self-hosted deployment is one of the four services: we install the platform, connect telephony and integrations, agree an update schedule with your team and support it afterwards.
Who owns the agents and the data after the engagement?
You do. The agents, their instructions, your knowledge base, conversation transcripts and integrations live in your own organization on the platform, or on your own servers if you self-host. Your documents and conversations are never used to train models. If you later decide to manage the agents yourself, nothing has to be migrated; your team keeps working in the same workspace.
What does ongoing support include?
After launch we review transcripts and handoff cases with you, tune instructions and knowledge where the agent fell short, add new scenarios as your business changes, and expand to additional channels or integrations when you are ready. Support sessions are booked through the platform's support plans, and the scope of ongoing work is agreed during the engagement.
How is a services engagement priced?
Services are quoted per engagement after the first consultation, based on the number of agents, the integrations and phone setup involved, and whether the platform is self-hosted. There are no public rates because scope varies from a single receptionist agent to a full self-hosted platform. The platform subscription is separate and follows the published plans.
Last updated · Reviewed by Nemanja Milivojevic, Founder
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The company behind Tridan AI also builds custom software, from web applications to system integrations and DevOps: see Tridan.