AI analytics for banks, payments and insurers with your data on your own servers
For banks, payment providers, fintech and insurers. Call analytics for customer service and collections is ready today. For transactions, payments and logs, our engineers build the pipeline, dashboards and flags on your infrastructure in a 4 to 8 week pilot. AI flags, your people decide.
- On-prem available
- Read-only access
- You approve every action
- to a working pilot
- 4 to 8 weeks
- your choice
- On-prem or hosted
- calls, transactions, payment events or logs
- 1 source to start
The Problem
Money moves in minutes. Reviews happen days later.
Today
Every team sees its own slice, after the fact.
- Transactions, calls and access logs sit in separate systems.
- Suspicious patterns surface in a report, after the money has moved.
- Call quality checks cover a small sample picked by hand.
- Every new question becomes a request to an analyst and a wait.
With Tridan AI
One view, with a person deciding on every flag.
- Our engineers connect them, read-only, into one live view.
- In the pilot, transactions are checked against your rules as they arrive, with a reason for every flag.
- Every PBX call is transcribed within minutes, and AI analyzes the calls you choose.
- An AI analyst answers in plain language over a read-only copy, and any action waits for a person.
Where live data pays off first in financial services
One is ready today, the others are built with you in a pilot.
Fraud and financial crime
No ready-made fraud module: our engineers build flagging on your transaction data.
- Suspicious transactions: Card payments and transfers checked as they arrive against rules you define with us.
- Flags that explain themselves: Each flag shows its rule and reason in plain language, and waits for an analyst decision.
- Rules tested on your history: First rules are tested on your confirmed cases and tuned with every decision.
Built on parts that already work: webhooks, dashboards and on-prem deployment.
See fraud detectionCustomer service and collections calls
Works out of the box today on an Asterisk-based PBX.
- Every call searchable: Recordings are picked up automatically and transcribed by speaker within minutes.
- Call quality and coaching: AI analysis on the calls you choose: outcome, sentiment, topics and coaching backed by quotes.
- Reminder and follow-up calls: The AI Call Center places calls and sends each outcome to your CRM or ERP by webhook.
Runs today, on-prem next to your PBX or hosted by us.
See contact center analyticsPayments and operations monitoring
See payment flows during the day, not in tomorrow's report.
- Live payment dashboards: Volumes, declines and channels in dashboards built on your payment events.
- Flags when something moves away from normal: Your rules flag a drop or spike in one channel or region, and notify the right person.
- Dashboards for your own customers: Merchants see their own payment data inside your portal, and only their own.
One payment source to start, through read-only access.
Security and access logs
A short list of what to look at, not more log noise.
- Unusual logins and access: Your application, network and access logs, checked against correlation rules you define with us.
- One list for investigation: Events worth a human look, summarized in plain language in one view.
- Next to your existing tools: Not a SIEM: the pilot works next to your tools and hands them approved events by webhook.
On-prem, your logs stay on your servers.
See security and logsFrom your data to your team
- Sources
- Customer service and collections calls from your Asterisk PBX
- Card payments and transfers(Built in your pilot)
- Account and customer history (read-only replica or export)(Built in your pilot)
- Payment gateway and processing events(Built in your pilot)
- Insurance claims and case management systems(Built in your pilot)
- Application, network and access logs(Built in your pilot)
- Processing
- Transcription for calls
- Pipeline we build(Built in your pilot)
- AI
- AI analysis
- AI analyst(Demo ready)
- Action
- Dashboards
- Alerts(Built in your pilot)
- Webhooks
- Your team decidesand approves every action
The data financial teams usually start with
- Customer service and collections calls from your Asterisk PBXReady today
- Card payments and transfersBuilt in your pilot
- Account and customer history (read-only replica or export)Built in your pilot
- Payment gateway and processing eventsBuilt in your pilot
- Insurance claims and case management systemsBuilt in your pilot
- Application, network and access logsBuilt in your pilot
Built for teams that cannot let data leave the building
On-prem on your servers
Transaction and call data stay on your infrastructure, supporting GDPR and ZZPL aligned processing on your side.
Read-only access
We read from a replica or export you control. Your core system is never changed.
People decide
AI flags and proposes. Nothing is sent or changed without a person's approval.
Controlled AI processing
Enterprise AI APIs that do not train on your data, or a local model.
Common questions from financial services teams
What works today and what is built in a pilot?
Call analytics is ready today. Fraud flagging, payment monitoring and log analytics are built by our engineers on your data in a 4 to 8 week pilot.
Does our data leave our servers?
Not with on-prem. Everything runs on your infrastructure, reading from a replica or export you control.
Does the AI block transactions or act on its own?
No. The AI flags and explains, a person on your team decides.
How does this fit our compliance requirements?
On-prem, read-only access and human approval support GDPR and ZZPL aligned processing on your side. In scoping, your compliance team decides which data is connected.
Security & TrustWe are an insurer, not a bank. Does this apply to us?
Yes. Claims, customer calls and fraud review follow the same pattern: one source, one question, one pilot.
One source, one question, 4 to 8 weeks
No slides. We show it on your data.
Tell us what you want to catch earlier. We will show you whether your data can answer it.
- On-prem available
- Read-only access
- You approve every action