One AI Platform for Every Customer Conversation
Chat and voice agents that answer every request instantly, share one company knowledge base, and run inside your own infrastructure — plus early-access proactive agents that flag what your team would otherwise never see. Built for teams that can't afford to lose a lead to a slow reply.
Live Call — AI Agent Answering
Transcribed in real time
Caller
AI Agent
Illustrative example conversation, not a recording of a real call.
Agents That Answer Today, and Agents That Watch Your Business
Every agent on the platform runs on a reactive core — always on, always answering. On top of that, proactive agents are live with a small group of customers today: configured with you, not switched on by you.
Reactive Agents
Chat and voice agents that answer the moment a customer reaches out — day or night. A supervisor agent can coordinate several specialist agents on a single request, delegating and combining their answers automatically.
Proactive Agents
A proactive agent reads the systems your business already runs on — CRM activity, email, support tickets, call outcomes, and marketing events — and tells a human what deserves attention: the quote nobody chased, the customer who has called three times this week, the campaign that quietly stopped converting. Every finding links back to the record it came from.
Proactive agents are running today with design-partner customers. Each one is configured by our team as part of an onboarding engagement — against your data sources, your systems, and your definition of what is worth flagging. If you want one, the first step is a working session with us, not a signup form.
Early access means what it says: a working system, a limited number of customers, and a setup we build with you. Reactive chat and voice agents you can start using today; proactive agents come with an onboarding engagement, and most go live in two to six weeks.
Two First-Class Channels
Chat and voice are always-on, native conversation streams. Connectors like WhatsApp, email, and LinkedIn extend what an agent can read and act on, without being the primary channel.
Chat
An embeddable chat widget on your website that answers questions, qualifies leads, and books work around the clock.
Website Chat Widget
Embedded on your site
Visitor
AI Agent
Illustrative example conversation, not a recording of a real call.
Voice
An AI phone agent that answers inbound calls and runs outbound campaigns, in your customers' own language.
Multiple Agents, One Company Knowledge Base
Create as many agents as you need, each configured for a different goal — all drawing on the same source of truth about your business.
Configure Agents for Different Goals
Set up one agent focused on support, another on lead qualification, another as an internal knowledge assistant — each configured through instructions, not locked to a fixed type.
Shared Company Knowledge
Upload files and sources once to a shared knowledge base every agent can draw on, alongside knowledge kept private to a single agent.
Supervisor Orchestration
A supervisor agent can coordinate specialist agents on a single request — delegating, then combining their answers into one response.
See more configured examples on our Use Cases page.
Runs on Your Infrastructure, Not Just Ours
Most AI vendors only offer a shared cloud. Tridan AI is a platform you can run entirely inside your own environment.
Managed Cloud
The fastest way to start — fully managed at nirmata.tridan-ai.com, with PII protection built in.
Your VPC
The full platform deployed inside your private cloud via Docker Compose — conversations stay inside your perimeter.
On-Premises
Everything runs inside your own infrastructure, including local models via Ollama, with no calls to external model providers at all.
Built for GDPR-Sensitive Environments
We don't claim a certification we can't back up — here's exactly what's in place.
PII Detection & Anonymization
Personal data in conversations is detected and masked before any request reaches an external model provider.
Self-Hosted: VPC or On-Prem
Run the entire platform inside your own infrastructure — conversations never have to leave your network.
Never Used for Training
Your conversations and documents stay yours — never used to train AI models.
Multi-Tenant Isolation
Isolated organizations with roles and permissions keep teams, brands, and clients cleanly separated.
Let's Talk About Your Use Case
We'll walk through your workflows and show you exactly how this would run on your infrastructure.