Money-Back Guarantee

1. Introduction

At Tridan AI, customer satisfaction is our priority. We offer a Money-Back Guarantee to ensure our users have a risk-free experience with our services.

2. Eligibility for a Refund

Customers may be eligible for a full or partial refund under the following conditions:

• The refund request is made within 14 days of the purchase date.
• The service or product has not been extensively used or consumed.
• A valid reason for dissatisfaction is provided (e.g., technical issues or unmet expectations).
• Customers have attempted to resolve the issue with our support team.

3. Non-Refundable Situations

Refunds will not be issued in the following cases:

• Requests made beyond the refund window.
• Services have been used beyond reasonable limits.
• Refunds are requested due to personal preference rather than service issues.
• Abuse or fraudulent refund claims are suspected.

4. Refund Process

To request a refund, follow these steps:

• Contact our support team at support@tridan-ai.com.
• Provide your order details and reason for the refund request.
• Allow up to 7 business days for review and processing.
• Approved refunds will be issued via the original payment method.

5. Contact Information

If you have any questions regarding our Money-Back Guarantee, please contact us at support@tridan-ai.com.