Refund Policy

1. Overview

At Tridan AI, we strive to provide the best services. If you are not satisfied with your purchase, this Refund Policy outlines the conditions under which you may request a refund.

2. Eligibility for Refunds

Refund requests may be considered under the following circumstances:

• Service malfunction or failure to deliver as promised
• Billing errors resulting in an overcharge
• Cancellation within the eligible refund period

Refunds will not be provided for cases such as change of mind, dissatisfaction due to personal preference, or improper use of the service.

3. Refund Process

To request a refund, follow these steps:

• Contact our support team at support@tridan-ai.com within 14 days of purchase.
• Provide your order details, including transaction ID and reason for the refund request.
• Our team will review your request and respond within 7 business days.

4. Non-Refundable Items

Certain products and services are non-refundable, including:

• Digital downloads or one-time-use services
• Subscription fees after the trial period
• Customized services or products

5. Chargebacks & Disputes

If a chargeback or payment dispute is filed without prior communication, your account may be suspended until the issue is resolved. We encourage users to contact us first for any billing concerns.

6. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Changes will be posted on this page, and we recommend reviewing it periodically.

7. Contact Information

If you have any questions regarding our Refund Policy, contact us at support@tridan-ai.com.